April Newsletter 2025

Fort Dodge Fiber
Mar 31
4 min read

Fiber Drops Are Coming!

Our contractors are back this month, and we’re thrilled to continue bringing fast, reliable fiber internet to Fort Dodge residents and businesses who have confirmed their plan! To maximize efficiency, crews will focus on completing multiple addresses within specific areas (Cabinets) before moving on. This strategic approach minimizes equipment transport time and allows us to complete more fiber drops each day. We appreciate your patience as we work over to your neighborhood! You will see white flags or paint marks when we are a few weeks away from performing your fiber drop. No need to call us - we will contact you once the fiber drop is complete.

✅ Have You Confirmed Your Plan?

📧 Check Your Inbox!Look for emails from noreply@camvio.cloud—and don’t forget to check your spam folder!

📞 Not Sure if You’ve Confirmed?Give us a call at 515-515-5000, and we’ll verify for you.

🚨 Reminder: No Confirmation = No Fiber Drop!

A fiber drop will not be completed unless your plan is confirmed. If you didn’t receive an email to confirm your plan, call us so we can verify your email address.

What If I Registered For 'Drop Only'?

We appreciate your interest in registering for a 'Drop Only' connection, but at this time, we are prioritizing fiber drops for customers who are ready to take service. This ensures their wait time is as short as possible.

Our goal is to keep the fiber drop FREE for customers for as long as possible. To do this, we are only running fiber from the mainline to the box on your home if you choose to take service. By focusing on active connections, we can demonstrate a return on our investment—helping us continue offering this step at no cost to customers. When you're ready to take service, just give us a call! We’d love to get you connected! 🚀

But I Don't Have A Box On My Home?

If you don’t have a grey Fort Dodge Fiber box on your home, you’ll need to schedule a site survey before installation. This step is essential to ensure a smooth fiber internet setup.

🔍 Why is a Site Survey Important?

✅ Plan the Fiber Drop Route – Our technicians assess the best path from the mainline to your home.

✅ Check for Hazards – We identify private utilities like irrigation lines, underground fences, and private gas or electric lines to prevent damage. (It is the customers responsibility to locate private utilities.)

✅ Install the Grey Box – The fiber drop connects to this box, so it must be installed before work can begin.

✅ Prevent Delays – A completed survey helps streamline the fiber drop process.

✅ Coordinate with You – We’ll review the plan, answer questions, and provide an estimated timeline.

📞 Call us to schedule your site survey today! 515-515-5000

Want To Be Informed About Scheduled Maintenance Or Outages?

1️⃣ Visit FortDodgeFiber.com

2️⃣ Scroll to the bottom and click Outages/Alerts

3️⃣ Opt in to "Get Updates" to receive timely notifications about maintenance and service updates

Eliminate Wi-Fi Dead Zones With Worry- Free Wi-Fi - Only $10.00/mo.

Wi-Fi transmits data over radio waves, but those signals can weaken as they pass through obstacles. Walls, floors, and large objects between your router and devices can reduce signal strength. Materials like concrete, brick, metal, and even appliances may interfere with performance. That’s why homes and businesses with multiple rooms often need extenders to maintain a strong and reliable connection.

For seamless coverage and fewer dead zones, our Worry-Free Wi-Fi service includes a Wi-Fi Extender to boost your signal and enhance connectivity throughout your space.

Choose Worry-Free Wi-Fi and enjoy:

✅ Nokia Customer Network Management App – Easily monitor and control your Wi-Fi. (This is not a Fort Dodge Fiber app.)

✅ $50 technician service visit fee waived – Get expert support when you need it.

✅ One Wi-Fi Extender – Strengthen coverage for a more consistent connection.

📞 Call us today to add Worry-Free Wi-Fi to your plan!

Thinking About Moving On From Cable?

Thinking about moving on from cable but unsure where to begin or how it all works? You're not alone! While about half the country has moved on from traditional TV, many are reluctant because they just don't understand how to do it.

But Streaming your Live TV through your TV offers a fantastic alternative, letting you watch your favorite channels and shows without the hassles (or price) of traditional cable. Here's your comprehensive guide to making the switch to streaming for your Live TV.

Streaming 101

At your installation, you will receive a Welcome Packet. This Welcome Packet will include:

✔ Account Details & Security Phrase – A place to store your information

✔ Billing Information – First invoice details, monthly billing schedule, and payment options

✔ Paperless Billing Reminder – Invoices will be emailed on the 1st of each month.

✔ Customer Payment Portal Instructions – Steps to access your account online, access invoices, and manage payments methods online including autopay!