January Newsletter 2026

Fort Dodge Fiber
Jan 12
3 min read

Goodbye 2025 — Hello 2026!

As we wrap up another incredible year, we want to thank our community for choosing Fort Dodge Fiber. We’re heading into 2026 excited, energized, and ready to keep connecting Fort Dodge with fast, reliable fiber internet.

Winter Construction Update

With colder weather here, new fiber drops are officially paused until spring. But don’t worry—we’re still making progress every day behind the scenes.

Here’s what’s still happening this winter:

Site surveys continue to be scheduled to prepare for spring installations
Installations are ongoing for homes and businesses with completed fiber drops
MDU (Multi-Dwelling Units) wiring is underway for some apartments, townhomes, and condominiums, bringing fiber-fast internet to even more neighbors across Fort Dodge. If you live in an apartment building and want Fort Dodge Fiber service, please let your Landlord know! We will meet with the landlord or property manager and craft a plan to wire to each unit.

📞 Call us today to confirm your plan and get on the list for a spring fiber drop: 515-515-5000

Residential? Confirm here 👉 Residential Form

Commercial? Confirm here 👉 Commercial Form

🎄💚 The Grinch was spotted trying to steal Fort Dodge Fiber’s conduit reel at Lights @ Kennedy!We hope you had a chance to visit Kennedy Park Campground this year and enjoy all the festive lights. Don’t worry—we’ll be back next year with another display!

Lights @ Kennedy is proudly presented by Fort Dodge Noon Sertoma and Fort Dodge Young Professionals.

⚠️ Gateway Tip: Please Don’t Press the Reset Button

If you ever need to restart your Fort Dodge Fiber gateway, please do not press the small reset button on the back of the device. Using the reset button can erase important settings and may cause service interruptions that require technician assistance to fix.

✅ Instead:If a restart is needed, simply use the power on/off button.

And remember—you don’t have to troubleshoot alone! Our Tech Support team is happy to help and can walk you through the best next steps.

📞 Tech Support: 515-515-5111

Be sure to sign up for Outages/Alerts here: https://fortdodgefiber.instatus.com/

Residential

1st of the Month: Invoice is sent to the email on file
15th of the Month: Due Date and Automatic payment is processed (if autopay is enabled in the portal).
16th of the Month: A 1.5% late fee is applied to any unpaid balance.
20th of the Month: Service will be suspended until payment is received. Please note, service charges will continue to accrue during suspension.
Last Day of the Month: Service will be deactivated and there will be a $30 reconnection fee applied.

Commercial Billing Schedule

1st of the Month: Invoice is sent to the email on file
25th of the Month: Due date and Automatic payment is processed (if autopay is enabled in the portal).
Last Day of the Month: A 1.5% late fee is applied to any unpaid balance.
60 Days Past Due: Service will be suspended until payment is received. Please note, service charges will continue to accrue during suspension.
90 Days Past Due: Service will be deactivated and there will be a $30 reconnection fee applied.